Automate your customer communication.

Appointments, reminders, CRM and a client portal in one place. Ready for clinics, physiotherapists, Pilates studios and gyms; genuinely free.

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  • No credit card required
  • GDPR-ready
  • Built for clinics, physiotherapists, Pilates studios and gyms
Vakti appointment calendar: the day's appointments per staff member, with status colours and reminder marks

For health and fitness businesses

Pick your sector during setup; templates and suggested modules come ready.

  • Clinic

    Appointments, reminders and consent forms in one flow — your clients never miss a session.

    • Session packages
    • Consent form e-signature
    • WhatsApp reminders

  • Physiotherapy

    Every session in the treatment plan gets a reminder; patients see their remaining sessions in the portal.

    • Therapist calendar
    • Remaining session tracking
    • Assessment form

  • Pilates / Yoga Studio

    Classes fill up and spots reopen automatically on cancellation; packages and memberships stay tracked.

    • Class capacity
    • Waitlist
    • Session packages

  • Gym

    Membership renewal reminders go out automatically; PT sessions live in one calendar.

    • Membership renewal reminder
    • PT calendar
    • Membership form e-signature

A different sector? Pick the modules yourself with the general setup.

Every customer touchpoint, in one panel.

Every part of customer communication & automation in one platform: reminders, online booking, appointments, e-signature, document requests, AI, inbox, automation, win-back, tasks, timeline, portal, analytics.

Modular: turn on only the modules you use

Communication & automation

  • Reminders & Campaigns

    One-time or recurring automated notifications via WhatsApp, SMS and email. Dynamic templates, segments, scheduling.

  • Omnichannel Inbox

    Reply by SMS when a customer writes on WhatsApp, answer emails in the same box. Replies to the emails you send land in the Inbox too, in the same thread. AI sentiment pushes urgent messages to the top.

  • No-code Automation

    "When X happens → after a delay → send this template on this channel." Pick from ready triggers (new contact, appointment, birthday, win-back…) and configure it like a sentence: channel + template + delay. No code, no drag-and-drop maze.

  • Win-back

    Auto-invite customers who haven't returned X days after their last appointment. Quietly win back lost customers — hands-free.

  • PWA Push Notification

    Instantly deliver urgent customer messages to your team via browser notifications. Service worker + VAPID supported.

Booking & customer experience

  • Appointments / Booking

    Multi-resource (doctor, salon, class) and service-based appointments. Conflict detection, availability settings, automatic confirmation chain.

  • Online Booking Link

    A shareable public link like vakti.net/book/yourbiz — customers pick a service, staff and free slot and book themselves, no login. Drop it in your WhatsApp/Instagram bio.

  • Resource & Work Distribution

    See workload per doctor, physiotherapist, trainer on one screen. Staff calendar: who's fully booked, who's available. Appointments are assigned to the right person; team management is first-class, just like customer management.

  • Customer Self-Service Portal

    Let your customers manage their own appointments, view documents, update their profile. Passwordless login with magic link.

Documents & workflows

CRM, AI & analytics

  • Tasks, Notes & Kanban

    Take notes on contacts and companies, open tasks, assign them to your team. Track with saved views and a Kanban board; duplicate-contact warnings and automations like "new contact → task in 3 days" are ready.

  • Customer Timeline

    A person's whole history in one chronological stream: sent messages, appointments, inbox, notes, tasks and documents. See a patient's, client's or taxpayer's history at a glance.

  • AI Assistant

    Explain in plain language with cutting-edge AI: "Send WhatsApp to all my patients tomorrow at 14:00." AI builds the plan, you approve it.

  • Analytics & Reporting

    Channel ROI, email open and click rates, no-show rate, customer retention, campaign performance. Interactive dashboard, CSV export.

New: AI assistant connection (MCP)

Run Vakti from your AI assistant

Works with ClaudeChatGPTGeminiCursorVS CodeWindsurf

Connect your workspace to Claude, ChatGPT or any other assistant that supports MCP, and manage appointments, patients and reminders by chatting. The assistant acts only within your permissions, and every action is logged in Vakti.

  • Works with Claude, ChatGPT, Gemini, Cursor, VS Code and other MCP clients
  • Secure sign-in; remove the connection with one click
  • No extra cost; available on every plan
How to connect

"Which physiotherapist is free tomorrow at 2 pm?"

"Book a follow-up for Jane Miller on Thursday at 10."

"Send a friendly reminder email to everyone who missed an appointment this week."

In 3 steps up and running from scratch

Onboarding wizard + AI Assistant = no technical knowledge needed

  1. 1

    Choose your industry

    In the 2-minute onboarding wizard, pick your field: clinic, physiotherapy, Pilates / yoga studio, gym… Templates, segments and automation flows come pre-built for it.

    • Ready template packages
    • Industry segments
    • GDPR preset
  2. 2

    Tell AI in natural language

    "Send WhatsApp to all my VIP customers tomorrow at 14:00." Vakti AI creates the plan: template, segment, calendar and channel — you approve, it runs.

    • Natural language (EN/DE/FR/ES/TR)
    • Plan + approval flow
    • AI-powered
  3. 3

    Sit back and watch the reports

    Reminders, appointment confirmations, signature links and form responses are automatic. Customer replies in the Inbox are prioritized by sentiment. See results on the Analytics screen.

    • Automatic flow
    • Sentiment Inbox
    • Live dashboard

The Cloud version starts free

Vakti.net Cloud starts free: 3 users, 2,000 contacts, appointments, CRM, forms, automations, e-signature, document requests, analytics and Vakti AI. No credit card. Enterprise for self-hosting or unlimited use.

Cloud · Start free

Cloud

Free· forever

Sign up, verify your email, go. 1 workspace, 3 users, 2,000 contacts and 250 emails a month for free. No credit card, no commitment, no hidden fees.

  • Appointments, CRM, Vakti Forms, templates, tasks, inbox and customer portal
  • WhatsApp + SMS + Email sending
  • 2,000 contacts, unlimited segments and tags
  • 5 active automation rules, 10 e-signature documents and 50 Vakti AI requests / month
  • Multi-resource/service appointment system
  • PDF digital signature panel
  • AI assistant + inbox sentiment (within the monthly quota)
  • Customer self-service portal
  • GDPR compliance infrastructure
  • Email support

Bare Metal/ Enterprise

Custom Quote

For hospital and clinic chains and multi-location studio and gym groups. Hosting on your own server, unlimited usage, SLA + 24/7 support.

[email protected] — usually replies within 1 business day

  • All Cloud features included
  • Private infrastructure / on-premise (Bare Metal)
  • Guaranteed quota: unlimited messages + unlimited users
  • SSO / Enterprise authentication (SAML/OIDC)
  • SLA guarantee + 24/7 priority support
  • Custom integration (CRM, ERP, e-invoice)
  • Custom domain + brand customization
  • Training + onboarding team support
  • DPO + GDPR consultancy

Included in both plans

GDPR-ready infrastructure
You can fully export your data
Email + multi-language support
Automatic backup
Enterprise: multiple workspaces, white-label, unlimited document requests and analytics
API + webhook access

Do you have questions about pricing? Reach us at [email protected].

Start today, see the difference tomorrow.

Set up in 2 minutes. No credit card, no commitment. The Free plan never expires; move to Enterprise as you grow.

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Have a question? [email protected]

Vakti.net — Free CRM for Clinics, Physiotherapists, Pilates Studios and Gyms